Japanese commercial transaction disclosure

Japanese law requires anyone selling to consumers in Japan to publish a fixed set of details: who the seller is, where they are, how to reach them, what the price includes, when the product is delivered and how returns are handled. The disclosure is called 特定商取引法に基づく表記 and it is written in Japanese.

The seller is 宮崎 由茉, a sole proprietor in Tokyo, Japan. Written contact goes to support@murasaki.ai. The telephone number is disclosed without delay on request, which is standard practice for an individual seller in Japan.

The refund position stated there is the same one stated on the refund policy page: digital content is final once access has been granted, and the subscription can be cancelled at any time with billing stopping at the next renewal date.